Privacy Policy

Rainbow Riches Casino is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your data when you access and use our services.

Information We Collect

When you register and use the platform, we may collect the following types of information:

  • Personal details such as full name, date of birth and residential address.
  • Contact information including email address and telephone number.
  • Account information such as username and transaction history.
  • Payment details necessary to process deposits and withdrawals.
  • Technical data including IP address, device type and browser information.

This information is collected in order to provide services, comply with legal obligations and maintain platform security.

How We Use Your Information

Your data may be used for the following purposes:

  • To verify your identity and comply with regulatory requirements.
  • To process deposits, withdrawals and other financial transactions.
  • To provide customer support.
  • To improve website functionality and user experience.
  • To detect and prevent fraud, money laundering and other illegal activity.
  • To send service-related communications and, where permitted, promotional offers.

We only process personal data where there is a lawful basis to do so, including contractual necessity, legal obligation or legitimate business interest.

Data Sharing

Your information may be shared with trusted third parties where necessary to operate the service. These may include payment processors, identity verification providers, fraud prevention agencies and regulatory authorities.

We do not sell your personal data to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This includes encryption technologies and secure data storage systems.

While we take reasonable steps to protect your data, no online transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil legal, regulatory and operational requirements. Certain data may be retained for extended periods where required under UK gambling and financial regulations.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data where legally permissible.
  • Restrict or object to certain types of data processing.
  • Withdraw consent to marketing communications at any time.

Requests relating to your personal data can be submitted through customer support.

Cookies

The website uses cookies to improve functionality, analyse traffic and personalise content. Cookies help remember user preferences and enhance the overall experience.

You may control cookie settings through your browser preferences; however, disabling certain cookies may affect website performance.

International Transfers

Where personal data is transferred outside the United Kingdom, appropriate safeguards are implemented to ensure data protection standards are maintained.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or operational practices. Continued use of the website following updates constitutes acceptance of the revised policy.

Contact

If you have questions regarding this Privacy Policy or how your personal data is handled, please contact customer support through the official website.